Repair of chipped and cracked stones (including center stones)
Prong and mounting repair
Rhodium plating
Crown, case, and bezel repairs
Pearl restringing
Crown, case, and bezel repairs
Dents, chips, cracks, gouges, soldering
Costs for materials and labor costs needed to repair your product to a usable and wearable condition
There is no deductible or additional fees required to obtain service on your covered product.
Please note that in some cases, repairs will necessitate re-facing, re-polishing, or re-cutting a gemstone submitted for service. However, we guarantee that such action will never result in the gemstone losing more than 10% of its original weight.
Because our plan is meant to protect you from incurring out-of-pocket costs in the event of specific damaging incidents, not product loss or general dissatisfaction, the following issues are NOT covered under this protection plan:
Inherent product defects or flaws in gemstones
Loss of diamonds, gemstones, or other materials if not directly related to a functional failure of the covered jewelry product
Repair of center stones greater than 0.10 carat
Replacement of any-sized center stones or side/enhancement stones greater than 0.10 carat.
When it comes to watches, the plan does not cover the following:
See plan terms and conditions for full details.
Own a SmartGuard policy? File a claim or pre-register your purchase here.
