Electrical failure
Faulty workmanship
Mechanical breakdowns
Note: Deductibles apply to certain cell phone repair plans. See plan terms for details.
Additionally, plans for some products can be purchased with ADH coverage to ensure accidental handling damage is covered from Day 1.
Labor costs are included with your coverage. When mail-in repair called for, we’ll provide a two-way shipping label to make sure your item gets into the hands of a reliable repair professional at no cost to you.
Except in the case of certain cell phone protection plans, there is no deductible or additional fees required to obtain service on your covered product.
Protection-eligible products include, but are not limited to, the following:
Cell phones
Tablets
Home computers and laptops
Home security devices
Televisions
Digital cameras
Electronic fitness equipment
Home audio equipment
Video game consoles
Smart Home devices
Because our plans are meant to protect you from incurring out-of-pocket costs in the event of specific breakdowns or damaging incidents, some repair needs may not be covered. These include, but are not limited to, the following:
See plan terms and conditions for full details.
Own a SmartGuard policy? File a claim or pre-register your purchase here.